Health and Quality Care Administration Essay Example | Topics and Well Written Essays - 1750 words

Health and Quality Care Administration - Essay Example Customer focus contributes to CQI because it emphasizes on the satisfaction of the customer in assessing the performance of the institution. The customer usually has high expectations of quality in healthcare service, and focusing on them in order to measure the performance of an institution is a sure way of establishing CQI. In order to assist in establishing CQI, systems view takes into consideration the entire system or process that gives the service or affects the results in the CQI process. It takes a holistic view of the system and determines where improvements need to be made in order to reach CQI. Data driven or evidence-based analysis contributes to CQI in the sense that it focuses on objective data in order to establish the status of the institution. It focuses on what the institution actually did or did not do to assist or deter it from establishing CQI. Implementer involvement takes into account the executors and owners of the system in order to understand the delivery of services. Through this element, the people involved in the implementation of the system are assessed on their role in reaching CQI. In establishing CQI, multiple causation takes into account all possible causes of phenomena seen in the institution. Through this element, it is possible to determine the causes of problems in an institution in order to ultimately avoid encountering these same problems in the future. Solution identification helps establish simultaneous improvements to what would have been independent functions in the system. Through solution identification, problems in the implementation of quality healthcare services which normally are diverse and independent of each other are addressed and solved as related items. In process optimization, precedents in the delivery of services are disregarded. Through this strategy, CQI is achieved because it